Support

E-mail: support@mimovo.app. We answer within 1–2 business days.

A generation failed

If a step fails, tokens for it are not charged. After three failed tries the chat shows a Send information to support button — press it and we will look at the problem and reply in the same chat.

Purchases

Tokens bought in the mobile apps are handled by Apple or Google. For refunds use their standard process (App Store: reportaproblem.apple.com; Google Play: order history). If a purchase was charged but tokens did not appear, write to us with the order number.

Account and data

You can delete your account and all data in the app (menu → Delete account) or via this page. For data access or export requests, e-mail us from the address of your account.

Reporting misuse

If you believe content was made with your likeness without permission, e-mail us with a link or description and we will act promptly.